Your comments
Hi Alyssa,
Our new layout has issues with Safari. We are in the process of dealing with them.
I am assuming you are using Safari. If you have Chrome, Firefox, Opera or IE you should see it fine.
George
Our new layout has issues with Safari. We are in the process of dealing with them.
I am assuming you are using Safari. If you have Chrome, Firefox, Opera or IE you should see it fine.
George
Hi Diana,
One thing I would do is nudge the swapper. If you go to "My swaps" and open up the swap, and clock on the "Swappers involved" tab. You can send a message from there.
Sometimes people are too busy, forget, or simply need a nudge. There have been delays in shipping in the past but they have been resolved in this manner.
Let me know how it goes and we can also contact the swapper if there is no response.
George
One thing I would do is nudge the swapper. If you go to "My swaps" and open up the swap, and clock on the "Swappers involved" tab. You can send a message from there.
Sometimes people are too busy, forget, or simply need a nudge. There have been delays in shipping in the past but they have been resolved in this manner.
Let me know how it goes and we can also contact the swapper if there is no response.
George
Hi Maggie,
I see that you just nudged weepingwillow which is what we would suggest. So far all such nudges from swapper to swapper have had good effect. I guess we tend to have busy schedules, forget, or simply need to be nudged into action. We can also contribute to the effort,but let us first wait to see the response.
George
I see that you just nudged weepingwillow which is what we would suggest. So far all such nudges from swapper to swapper have had good effect. I guess we tend to have busy schedules, forget, or simply need to be nudged into action. We can also contribute to the effort,but let us first wait to see the response.
George
Hi Jaclyn,
Thanks for joining.
I see that you uploaded one picture for your first item. So you are doing things right.
But I do see error messages in image uploads and a failed attempt to connect to instagram.
Here goes:
1) Seems like you are using a Windows machine, but I cannot recognize the browser. Which one are you using? We are tested for the latest versions of Firefox, Chrome, Safari and Opera.
2) Try to avoid hitting the "back" button of the browser during the upload process. That may cause the kind of error messages you encountered.
3) If you do encounter an error, close the item's popup and start again.
Finally, I noticed that the picture you uploaded is sideways. Some smartphones and supporting image handling s/w keep track of how you were holding the camera when you took the picture and rotate it for you when they display it. But if you send the picture elsewhere, it is displayed as it actually is. If you would like it upright, place it in your desktop first (or somewhere where you do not use special s/w to view it.) If it is sideways, then rotate it in the windows previewer and then upload it.
Let me know how it goes.
George
Thanks for joining.
I see that you uploaded one picture for your first item. So you are doing things right.
But I do see error messages in image uploads and a failed attempt to connect to instagram.
Here goes:
1) Seems like you are using a Windows machine, but I cannot recognize the browser. Which one are you using? We are tested for the latest versions of Firefox, Chrome, Safari and Opera.
2) Try to avoid hitting the "back" button of the browser during the upload process. That may cause the kind of error messages you encountered.
3) If you do encounter an error, close the item's popup and start again.
Finally, I noticed that the picture you uploaded is sideways. Some smartphones and supporting image handling s/w keep track of how you were holding the camera when you took the picture and rotate it for you when they display it. But if you send the picture elsewhere, it is displayed as it actually is. If you would like it upright, place it in your desktop first (or somewhere where you do not use special s/w to view it.) If it is sideways, then rotate it in the windows previewer and then upload it.
Let me know how it goes.
George
Hi Elen,
Would you prefer that we approve the swap for you?
George
Would you prefer that we approve the swap for you?
George
Customer support service by UserEcho
Let me check our logs and get back to you.
George