Wish we could do more for you.

Happy swapping
George

Hi Jenna,

Yes, it is time. I am giving up on her and she is banned from Swapdom for the protection of our swappers..
In cases like this we do refund the postage paid. In this swap, where you have made use of a free shipping coupon, what we have done is issue two free shipping coupons to your account--the extra one for your patience in dealing with this.

Once again please accept my apologies on this.  There are always the few who will spoil a good experience.

Let me know what else I can do.

George

Jenna, just as an update, the swapper has not yet responded.  If it is ok with you, let us give her till Monday.  I will contact you by Monday night to move this forward either way.

George

Your are exhibiting a lot of patience. I thought our messages on the 18th had sprang that swapper into action. I will catch her on the phone as soon as it gets morning on the East Coast, and report back to you.

George

Hi Jenna,

I am afraid that with the prepaid shipping label she cannot change the address.  Hope it gets there on time.
George

Hi Jenna,

I see that you have messaged the swapper about this already on the 12th.
Let us contact the swapper as well.  I'll keep you posted.
George

Christiana,

I just emailed you an image of  your shipping label.
Apologies for the trouble you had.
Let me know if you need more help

George