Your feedback is highly appreciated! Let us together make SWAPDOM even better.
+1

can't upload pictures...?

Blue 3 years ago • updated by Роман Лещишин 2 months ago 2

I'd like to list something, but the site won't let me upload pictures. I tried multiple times but it either won't bring up the next page or, when it does, it crashes and brings me back to the home screen. The Instagram link doesn't work either.

I'm working from a PC using Chrome.

+1
Completed

I would like to see a seperate section for plus size fashion

Karen Pemberton 5 years ago • updated by george 4 years ago 4
It would make it a lot easier to find what I am interested in if plus sizes were in a separate section.
+1
Completed

Wouldn't it be helpful if listings included sizes and also fabric/condition?

Terri Ford 5 years ago • updated by george 5 years ago 3
0

App doesn't allow login. Online version is cut off on the left interfering with usage.

Krista Arnoni 3 years ago 0

there are glitches on both the app and online not allowing me to use the website. Very frustrating.

0
Answered

Badge Prizes

Jenna B 5 years ago • updated by george 4 years ago 4
It's been about a week since I received the badge for uploading 20 items. I then got an email that said I won a $25 Amazon gift card, but haven't received anything since. Is the gift card being sent in the mail or via email?
0
Fixed

404 error when attempting to sign up

Elizabeth Edwards 5 years ago • updated by george 5 years ago 2
Your signup page appears to be broken or missing - I get a 404 error when I try to click on the Join Swapdom and Sign Up links on the homepage
Answer
george 5 years ago
Hi Elizabeth,

That is kind of odd indeed. Let us make sure that we are talking about the correct address first. Here is the link for the signup:
https://www.swapdom.com/signup
Let me know if it works.
Also, can you tell me the broswer version and the device you are using?

George
0
Under review

My last six swaps have been either rejected or cancelled.

Karen Pemberton 4 years ago • updated by george 4 years ago 1
Wouldn't it be better to not include items from inactive users. Say people that have not logged in for more than a month. And also if someone consistently refuses swaps. After all people can choose what they offer for items, so why are they then rejecting them?
0
Answered

I got an email saying I had a swap, but when I logged in I couldn't find it.

Karen Pemberton 5 years ago • updated by george 5 years ago 4
I have been on the site for almost a month now. Within a day or two it said I had people wanting my items. Finally got an email saying I had a swap request and saying to log into my account. When I logged in, there was nothing there. What is going on? Also how long does it typically take for a swap to happen?
0
Under review

Free Shipping

Karen Pemberton 4 years ago • updated by george 4 years ago 1
I have a coupon for free shipping, and its doing the same thing it was several months ago that got fixed. Each time I select it and hit recalculate, it goes back to the same screen but the coupon has been unselected.
0
Answered

I HAVE OFFERS BUT CAN'T SEE THEM

Jennifer Schroeder 5 years ago • updated by george 5 years ago 1

Received a message that there are two swap offers. I can see them but can't click on them and review them. This is my first swap on this site so maybe I'm doing something wrong.