Let me look into this and get back to you Christiana.
George

Right.  Found out what the issue is.  This is an item which was involved in a swap that timed out, but you had made the payment authorization for it, (which was revoked when the swap timed out).  As there is a financial transaction involved, the item will not be deleted physically to preserve the records of events.  It is turned to edit incomplete so that it is not accessible by other swappers and you cannot offer it in your swaps.

Eventually there is a process for getting rid of these once six months pass since the latest payment authorization of the item.

Sorry about the confusion.  

George

Hi Kacey,

Are you referring to the "Urban Outfitters high-waisted yellow shorts"?
Would you like me to try to delete that and see what is going wrong?

George

Hi Jenna,

It is going to be sent electronically, but one batch has been delayed.  Apologies for this.
Please give me your username or email you have on Swapdom and I can verify 1) the gift that should be coming your way, 2) that you are included in the batch that has been delayed.

George

Apologies,

I do see the login sessions from a windows machine as well.  Sorry for not paying attention to them. The browser there is Internet Explorer version 9.0 which is too old to be supported.  If you have Firefox, Chrome, Safari or Opera on that laptop you should be ok.

George.