0
Исправлен

my browser is constantly bringing me back to the homescreen when i click on anything and i have to log in every five minutes

Jackie Winn 10 лет назад обновлен george 10 лет назад 2

Ответы

Ответ
Исправлен
Hi there Jackie,

Let me check our logs and get back to you.
George
ПРИКРЕПЛЕН
okay thank you very much!
ПРИКРЕПЛЕН
Hi Jackie,

I see your account and the items and swap you created.  I see no error messages in our logs, but I do see you losing the session, so I suspect that we have an issue with the browser cleaning up cookies.  In such cases the following tactics can usually help.

1) Simply close all of your browser windows and start again.
2) If you do not particularly care about your cache, cleaning up the browser cache is relevant to such cases.
3) If you have another browser (our systems detect you as using Chrome, but that is not always accurate) please try it.

I'll be monitoring. Let me know how it goes.

George

На рассмотрении
Hi there Jackie,

Let me check our logs and get back to you.
George
ПРИКРЕПЛЕН
Hi Jackie,

I see your account and the items and swap you created.  I see no error messages in our logs, but I do see you losing the session, so I suspect that we have an issue with the browser cleaning up cookies.  In such cases the following tactics can usually help.

1) Simply close all of your browser windows and start again.
2) If you do not particularly care about your cache, cleaning up the browser cache is relevant to such cases.
3) If you have another browser (our systems detect you as using Chrome, but that is not always accurate) please try it.

I'll be monitoring. Let me know how it goes.

George

ПРИКРЕПЛЕН
okay thank you very much!
Не ошибка
Hi there Jackie,

Let me check our logs and get back to you.
George
На рассмотрении
Hi there Jackie,

Let me check our logs and get back to you.
George
Ответ
Исправлен
Hi there Jackie,

Let me check our logs and get back to you.
George

Сервис поддержки клиентов работает на платформе UserEcho