Answers

Answer
Fixed
Hi there Jackie,

Let me check our logs and get back to you.
George
PINNED
okay thank you very much!
PINNED
Hi Jackie,

I see your account and the items and swap you created.  I see no error messages in our logs, but I do see you losing the session, so I suspect that we have an issue with the browser cleaning up cookies.  In such cases the following tactics can usually help.

1) Simply close all of your browser windows and start again.
2) If you do not particularly care about your cache, cleaning up the browser cache is relevant to such cases.
3) If you have another browser (our systems detect you as using Chrome, but that is not always accurate) please try it.

I'll be monitoring. Let me know how it goes.

George

Under review
Hi there Jackie,

Let me check our logs and get back to you.
George
PINNED
Hi Jackie,

I see your account and the items and swap you created.  I see no error messages in our logs, but I do see you losing the session, so I suspect that we have an issue with the browser cleaning up cookies.  In such cases the following tactics can usually help.

1) Simply close all of your browser windows and start again.
2) If you do not particularly care about your cache, cleaning up the browser cache is relevant to such cases.
3) If you have another browser (our systems detect you as using Chrome, but that is not always accurate) please try it.

I'll be monitoring. Let me know how it goes.

George

PINNED
okay thank you very much!
Not a bug
Hi there Jackie,

Let me check our logs and get back to you.
George
Under review
Hi there Jackie,

Let me check our logs and get back to you.
George
Answer
Fixed
Hi there Jackie,

Let me check our logs and get back to you.
George