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No shipping label available

Maggie Kinsella-Shaw 4 years ago • updated by george 4 years ago 2
When I press the "print shipping label" option for an approved swap, it brings me to the swap window, but my only option is to 'set up a drop off'. The swap has been approved by all parties.
Hi Maggie,

Congrats on your swap!

It takes some time once tha last swapper approves for the payments to be actually captured (they were only reserved when people approved) and the shipping labels generated. 

You will receive an email when the shipping label becomes available and a button to that effect will appear in place of the "Arrange drop off" label.

Happy new Year
George

Hi Maggie,

You should have received instructions for the shipping label by now.  There was actually a delay of a few hours in this particular batch due to a wrong zip code in the address of one of the swappers involved.  It usually is a much faster automated process.  However, the accuracy of the addresses is obviously important and we make sure to resolve any problems before the labels are released.

Happy swapping
George
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