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What happens if the person doesn't ship my item?
The swap was approved and shipping labels were created on June 5th. I've even messaged the person to see if they are planning to ship it soon and haven't received a response. I just want to make sure the item gets here before I move at the end of this month!
Customer support service by UserEcho
I see that you have messaged the swapper about this already on the 12th.
Let us contact the swapper as well. I'll keep you posted.
George
I am afraid that with the prepaid shipping label she cannot change the address. Hope it gets there on time.
George
George
George
Yes, it is time. I am giving up on her and she is banned from Swapdom for the protection of our swappers..
In cases like this we do refund the postage paid. In this swap, where you have made use of a free shipping coupon, what we have done is issue two free shipping coupons to your account--the extra one for your patience in dealing with this.
Once again please accept my apologies on this. There are always the few who will spoil a good experience.
Let me know what else I can do.
George
Happy swapping
George