Your feedback is highly appreciated! Let us together make SWAPDOM even better.
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Solucionado

Cannot use site on the iPhone5s

Cristine hace 10 años actualizado por george hace 10 años 4
I cannot see the entire site from my iphone. It's difficult to navigate. Please fix this.
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COMPLETADO

Please allow for custom weights in the shipping section.

Karen Pemberton hace 10 años actualizado por george hace 10 años 2
With 1 pound being the lowest weight you can choose, it is making the shipping on items like jewelry be a little excessive. I mean anything over $3.00 is an excessive price for shipping on earrings.
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COMPLETADO

I am having so much trouble, I wonder if it's worth it! Pictures will not upload

2much4me hace 10 años actualizado por george hace 10 años 5
I have tried repeatedly to upload photos from my laptop computer. I have heard good things about your site, but if I am going to have to fight it this much, why bother? I'd really appreciate some help so I can use the site. This seems to be a very common problem, what's going on?
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En revisión

Free shipping coupon

April B hace 10 años actualizado hace 10 años 2
I'm in the process of approving a swap and I have a coupon for free shipping, but when I select the coupon from the dropdown menu and click the 'Recalculate' button, the price remains the same. Any insight into what the issue might be would be appreciated!
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Respuestas

Where are my favorites?

Christiana Hills hace 10 años actualizado por george hace 10 años 2
I like your new feature for adding items to favorites. However, I favorited a bunch of items and now I can't find them! Please help.
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COMPLETADO

Shipping Options

Brandy Totten hace 11 años actualizado por ted hace 11 años 1

I only see box sizes, what if we are able to ship in an envelope? what about a flat rate box?

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Solucionado

New Layout Not Appearing Properly

Alyssa Gamlin hace 10 años actualizado por george hace 10 años 1
Since the site was updated last month, the new layout doesn't appear properly on my screen anymore. The site is 10x slower to load than it previously was when trying to see swappable items and once I see the items, it only shows part of them while selecting the whole screen (I've included a screenshot to help explain). It's not a huge issue, but it's really annoying and makes the site as a whole harder to use. When you guys get a few moments, please look into it. I like the new layout- I just wish it would appear properly.Image 5
Respuesta
george hace 10 años
Hi Alyssa,

Our new layout has issues with Safari.  We are in the process of dealing with them. 

I am assuming you are using Safari.  If you have Chrome, Firefox, Opera or IE you should see it fine.

George


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En revisión

Unable to delete individual pictures in exchange for better ones.

Shannon McDermott hace 10 años actualizado por george hace 10 años 1
Hi there!

When I go to upload an item, there's no way to swap out pictures! I don't want to delete the whole listing just to switch one picture. Didn't know there was a limit of 4 pictures in the first place until I put up my first item!

Thanks
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Solucionado

browser keeps bringing me back to home screen!! FRUSTRATING!! This is why i have yet to participate in swaps.

Teri Blaydes hace 10 años actualizado por george hace 10 años 1
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Solucionado

Unable to delete items

Dora Li hace 10 años actualizado por george hace 10 años 3
Hi, I'm unable to delete some items I've uploaded that I've recently donated to the Score! Swapdom event. It's my Ann Loft and Kimchi Blue shirt/dress. Everytime I hit delete and then 'yes' nothing happens and it stays on the same screen.