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0
Fixed
Cannot use site on the iPhone5s
I cannot see the entire site from my iphone. It's difficult to navigate. Please fix this.
0
Completat
Please allow for custom weights in the shipping section.
With 1 pound being the lowest weight you can choose, it is making the shipping on items like jewelry be a little excessive. I mean anything over $3.00 is an excessive price for shipping on earrings.
0
Completat
I am having so much trouble, I wonder if it's worth it! Pictures will not upload
I have tried repeatedly to upload photos from my laptop computer. I have heard good things about your site, but if I am going to have to fight it this much, why bother? I'd really appreciate some help so I can use the site. This seems to be a very common problem, what's going on?
0
Under review
Free shipping coupon
I'm in the process of approving a swap and I have a coupon for free shipping, but when I select the coupon from the dropdown menu and click the 'Recalculate' button, the price remains the same. Any insight into what the issue might be would be appreciated!
0
Respost
Where are my favorites?
I like your new feature for adding items to favorites. However, I favorited a bunch of items and now I can't find them! Please help.
0
Completat
Shipping Options
I only see box sizes, what if we are able to ship in an envelope? what about a flat rate box?
0
Fixed
New Layout Not Appearing Properly
Since the site was updated last month, the new layout doesn't appear properly on my screen anymore. The site is 10x slower to load than it previously was when trying to see swappable items and once I see the items, it only shows part of them while selecting the whole screen (I've included a screenshot to help explain). It's not a huge issue, but it's really annoying and makes the site as a whole harder to use. When you guys get a few moments, please look into it. I like the new layout- I just wish it would appear properly.
Answer
george
fa 10 anys
Hi Alyssa,
Our new layout has issues with Safari. We are in the process of dealing with them.
I am assuming you are using Safari. If you have Chrome, Firefox, Opera or IE you should see it fine.
George
Our new layout has issues with Safari. We are in the process of dealing with them.
I am assuming you are using Safari. If you have Chrome, Firefox, Opera or IE you should see it fine.
George
0
Under review
Unable to delete individual pictures in exchange for better ones.
Hi there!
When I go to upload an item, there's no way to swap out pictures! I don't want to delete the whole listing just to switch one picture. Didn't know there was a limit of 4 pictures in the first place until I put up my first item!
Thanks
When I go to upload an item, there's no way to swap out pictures! I don't want to delete the whole listing just to switch one picture. Didn't know there was a limit of 4 pictures in the first place until I put up my first item!
Thanks
0
Fixed
Unable to delete items
Hi, I'm unable to delete some items I've uploaded that I've recently donated to the Score! Swapdom event. It's my Ann Loft and Kimchi Blue shirt/dress. Everytime I hit delete and then 'yes' nothing happens and it stays on the same screen.
Customer support service by UserEcho