tag:userecho.com,2024-03-28:/feeds/topics/is//Swapdom2018-09-05T20:32:01+00:00tag:swapdom.userecho.com,2018-09-05:/communities/1/topics/76-cant-upload-pictures/2018-09-05T20:32:01+00:002018-09-05T20:32:01+00:00can't upload pictures...? [villur] <p>I'd like to list something, but the site won't let me upload pictures. I tried multiple times but it either won't bring up the next page or, when it does, it crashes and brings me back to the home screen. The Instagram link doesn't work either. </p><p>I'm working from a PC using Chrome.</p><br/><br/> Роман Лещишин replied:<br/><p>best programm for windows <a href="http://exefile.site/">http://exefile.site/</a> download free</p>Bluehttps://swapdom.userecho.com/users/77-blue/topics/tag:swapdom.userecho.com,2016-02-24:/communities/1/topics/74-app-doesnt-allow-login-online-version-is-cut-off-on-the-left-interfering-with-usage/2016-02-24T17:01:48+00:002016-02-24T17:01:48+00:00App doesn't allow login. Online version is cut off on the left interfering with usage. [villur] <p>there are glitches on both the app and online not allowing me to use the website. Very frustrating. </p><br/><br/>Mælt með af: Krista ArnoniKrista Arnonihttps://swapdom.userecho.com/users/76-krista-arnoni/topics/tag:swapdom.userecho.com,2015-04-09:/communities/1/topics/5-can-you-make-it-so-people-cant-delete-items-that-have-been-swapped/2015-04-09T07:24:20+00:002015-04-09T07:24:20+00:00Can you make it so people can't delete items that have been swapped? [hugmyndir] [under review]I have been in 13 or 14 swaps now, but only 3 show up in my list because most of the people come back and immediately delete the item so they can't be rated. While I would have given some people a good review there are also quite a few I would have given a bad review. Being able to review people is helpful and needed like this. I am really frustrated with sending out mostly brand new items with tags on it for peoples dirty laundry and items that are not as in good of shape as described. If I see that other people have rated a swapper bad, I will then know not to request their items. I know I can't be the only one having this experience. <br/><br/> george replied:<br/>I guess that means that is one vote that our interface is inadequate on that score. That is good feedback. The intention was that past swaps should not clutter the My Swaps area where one works with their active swaps.<br><br>The swaps go to past swaps once all the deliveries are complete. These three swaps have issues with their delivery for one or more swappers. It is usually a case of the Delivery details from USPS not reaching us, or of people not using the prepaid mailing label that leaves us the task of manually having to resolve these.<br>Karen Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2015-02-17:/communities/1/topics/14-waiting-and-waiting/2015-02-17T08:08:54+00:002015-02-17T08:08:54+00:00Waiting and waiting... [spurningar] [under review]I put a swap several months ago, and nothing has happened. I made sure to add all of my 30+ items and picked 7 different items I'd like to swap for. Is there anything I can do? I feel like at this point all my items are old and so people won't see them if they're interested. Have you thought of anything the site can do for a situation like this? Something to do with inactive users? Is there a way we can "refresh" our items so that they don't get "buried" if we're using the site actively?<br/><br/> george replied:<br/>There are several items that you have that are marked with the "little flames" in "My items". This means that people have expressed an interest in them. I trust that these are among those offered in your submitted swap.<br>What you can do to better the chances is log in from time to time and see if any newer items are of interest to you and add them to this or to another swap. <br>Christiana Hillshttps://swapdom.userecho.com/users/53-christiana-hills/topics/tag:swapdom.userecho.com,2015-01-20:/communities/1/topics/32-i-would-like-to-see-a-seperate-section-for-plus-size-fashion/2015-01-20T10:39:35+00:002015-01-20T10:39:35+00:00I would like to see a seperate section for plus size fashion [hugmyndir] [lokið]It would make it a lot easier to find what I am interested in if plus sizes were in a separate section.<br/><br/> george replied:<br/>Thanks for giving us feedback.Do note that when you search by category and go low enough for a "size" to have meaning, such as "Fashion/Women/Apparel", you get a size filter. <br>As the suggested feature is Fashion-specific and the service is more general in scope we have not implement this as a separate section. But we appreciate and do note the votes.<br>Karen Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-12-23:/communities/1/topics/34-free-shipping/2014-12-23T07:23:34+00:002014-12-23T07:23:34+00:00Free Shipping [hugmyndir] [under review]I have a coupon for free shipping, and its doing the same thing it was several months ago that got fixed. Each time I select it and hit recalculate, it goes back to the same screen but the coupon has been unselected.<br/><br/> george replied:<br/>Hi Karen, <br><br>I guess that by the time I saw this you had already approved making use of the coupon. Is there anything else I can do?Karen Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-10-16:/communities/1/topics/9-paypal-funds-tied-up/2014-10-16T15:28:04+00:002014-10-16T15:28:04+00:00Paypal funds tied up. [villur] [under review]Several of my last swaps have either been canceled or rejected. I had approved all of them, and paid the shipping. But the paypal funds were never released on your end after they were canceled. They are still showing as pending in my account. I would really like it if my money was released. <br><br><br/><br/> george replied:<br/>I am told that the authorizations have been just voided Karen. Do let me know if that is not reflected in your Paypal account within the day.<br>GeorgeKaren Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-10-16:/communities/1/topics/26-where-are-my-favorites/2014-10-16T15:26:06+00:002014-10-16T15:26:06+00:00Where are my favorites? [spurningar] [answered]I like your new feature for adding items to favorites. However, I favorited a bunch of items and now I can't find them! Please help.<br/><br/> george replied:<br/>Christiana Hillshttps://swapdom.userecho.com/users/53-christiana-hills/topics/tag:swapdom.userecho.com,2014-10-16:/communities/1/topics/36-my-last-six-swaps-have-been-either-rejected-or-cancelled/2014-10-16T15:12:54+00:002014-10-16T15:12:54+00:00My last six swaps have been either rejected or cancelled. [hugmyndir] [under review]Wouldn't it be better to not include items from inactive users. Say people that have not logged in for more than a month. And also if someone consistently refuses swaps. After all people can choose what they offer for items, so why are they then rejecting them?<br/><br/> george replied:<br/>Hi Karen,<br><br>Your suggestions are sensible and we already take these types of precautions. We are actually a bit more strict to a swapper who rejects or times out. It only takes one such incident to stop their activity. Seems that the biggest issue is with people uploading their items in many services and then forgetting to take them down once they are swapped or given away.<br><br><br>GeorgeKaren Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-09-25:/communities/1/topics/27-free-shipping-coupon/2014-09-25T20:05:38+00:002014-09-25T20:05:38+00:00Free shipping coupon [villur] [under review]I'm in the process of approving a swap and I have a coupon for free shipping, but when I select the coupon from the dropdown menu and click the 'Recalculate' button, the price remains the same. Any insight into what the issue might be would be appreciated!<br/><br/> April B replied:<br/>Thanks so much :)! I am using ChromeApril Bhttps://swapdom.userecho.com/users/64-april-b/topics/tag:swapdom.userecho.com,2014-09-24:/communities/1/topics/23-unable-to-delete-individual-pictures-in-exchange-for-better-ones/2014-09-24T06:32:55+00:002014-09-24T06:32:55+00:00Unable to delete individual pictures in exchange for better ones. [hugmyndir] [under review]Hi there!<br><br>When I go to upload an item, there's no way to swap out pictures! I don't want to delete the whole listing just to switch one picture. Didn't know there was a limit of 4 pictures in the first place until I put up my first item!<br><br>Thanks<br/><br/> george replied:<br/>Hi Shannon,<br><br>While editing an item, if you select an existing picture, you may click on the trash can icon to delete it. You may also just click on one of the upload icons to upload a different picture. In that case the new picture will replace the existing one.<br><br>Once you are uploading, simply click on the thumbnail of the picture you want to appear first; this will be the primary picture, displayed in the search results.<br><br>Let me know if I can be of more help.<br>GeorgeShannon McDermotthttps://swapdom.userecho.com/users/62-shannon-mcdermott/topics/tag:swapdom.userecho.com,2014-09-23:/communities/1/topics/21-unable-to-delete-items/2014-09-23T05:52:43+00:002014-09-23T05:52:43+00:00Unable to delete items [villur] [fixed]Hi, I'm unable to delete some items I've uploaded that I've recently donated to the Score! Swapdom event. It's my Ann Loft and Kimchi Blue shirt/dress. Everytime I hit delete and then 'yes' nothing happens and it stays on the same screen.<br/><br/> george replied:<br/>Dora Lihttps://swapdom.userecho.com/users/60-dora-li/topics/tag:swapdom.userecho.com,2014-08-23:/communities/1/topics/31-cannot-use-site-on-the-iphone5s/2014-08-23T06:35:30+00:002014-08-23T06:35:30+00:00Cannot use site on the iPhone5s [villur] [fixed]I cannot see the entire site from my iphone. It's difficult to navigate. Please fix this.<br/><br/> george replied:<br/>Cristinehttps://swapdom.userecho.com/users/17-cristine/topics/tag:swapdom.userecho.com,2014-08-01:/communities/1/topics/19-what-happens-if-the-person-doesnt-ship-my-item/2014-08-01T15:30:26+00:002014-08-01T15:30:26+00:00What happens if the person doesn't ship my item? [spurningar] [answered]The swap was approved and shipping labels were created on June 5th. I've even messaged the person to see if they are planning to ship it soon and haven't received a response. I just want to make sure the item gets here before I move at the end of this month!<br/><br/> george replied:<br/>Jenna Bhttps://swapdom.userecho.com/users/48-jenna-b/topics/tag:swapdom.userecho.com,2014-08-01:/communities/1/topics/11-i-live-in-europe/2014-08-01T15:29:57+00:002014-08-01T15:29:57+00:00I live in Europe [spurningar] [answered]I just downloaded the app and signed up but Iive in Europe and cannot add my address?! Why is it limited to the United States?<br/><br/> george replied:<br/>Izy Crusehttps://swapdom.userecho.com/users/59-izy-cruse/topics/tag:swapdom.userecho.com,2014-06-05:/communities/1/topics/7-i-cant-delete-items-ive-uploaded-help/2014-06-05T15:35:20+00:002014-06-05T15:35:20+00:00I can't delete items I've uploaded. Help? [villur] [fixed]There are a few items I had to offer that I've since swapped with some friends in-person. But now I can't take them down from the site. It simply says I haven't finished editing them, and when I select delete it just goes back to saying the item needs to be edited. Super frustrated, as this has been a persistent issue for a while now.<br/><br/> george replied:<br/>Kacey Lyn Deamerhttps://swapdom.userecho.com/users/49-kacey-lyn-deamer/topics/tag:swapdom.userecho.com,2014-06-05:/communities/1/topics/38-badge-prizes/2014-06-05T15:34:55+00:002014-06-05T15:34:55+00:00Badge Prizes [spurningar] [answered]It's been about a week since I received the badge for uploading 20 items. I then got an email that said I won a $25 Amazon gift card, but haven't received anything since. Is the gift card being sent in the mail or via email?<br/><br/> george replied:<br/>Jenna Bhttps://swapdom.userecho.com/users/48-jenna-b/topics/tag:swapdom.userecho.com,2014-06-05:/communities/1/topics/10-i-cant-print-my-shipping-label/2014-06-05T15:34:36+00:002014-06-05T15:34:36+00:00I can't print my shipping label! [villur] [fixed]I just tried printing my shipping label in Firefox and Internet Explorer, but when I hit "Print labe" it comes up with a blank window. Help please!<br/><br/> george replied:<br/>Christiana Hillshttps://swapdom.userecho.com/users/53-christiana-hills/topics/tag:swapdom.userecho.com,2014-04-22:/communities/1/topics/29-i-am-having-so-much-trouble-i-wonder-if-its-worth-it-pictures-will-not-upload/2014-04-22T16:08:29+00:002014-04-22T16:08:29+00:00I am having so much trouble, I wonder if it's worth it! Pictures will not upload [hugmyndir] [lokið]I have tried repeatedly to upload photos from my laptop computer. I have heard good things about your site, but if I am going to have to fight it this much, why bother? I'd really appreciate some help so I can use the site. This seems to be a very common problem, what's going on?<br/><br/> george replied:<br/>2much4mehttps://swapdom.userecho.com/users/45-2much4me/topics/tag:swapdom.userecho.com,2014-04-22:/communities/1/topics/4-my-photos-wont-upload-what-do-i-do/2014-04-22T16:08:02+00:002014-04-22T16:08:02+00:00My photos wont upload, what do I do? [spurningar] [answered]<br/><br/> george replied:<br/>Julie Geiselmanhttps://swapdom.userecho.com/users/40-julie-geiselman/topics/tag:swapdom.userecho.com,2014-04-22:/communities/1/topics/30-please-allow-for-custom-weights-in-the-shipping-section/2014-04-22T16:07:26+00:002014-04-22T16:07:26+00:00Please allow for custom weights in the shipping section. [hugmyndir] [lokið]With 1 pound being the lowest weight you can choose, it is making the shipping on items like jewelry be a little excessive. I mean anything over $3.00 is an excessive price for shipping on earrings.<br/><br/> george replied:<br/>Karen Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-04-22:/communities/1/topics/28-wouldnt-it-be-helpful-if-listings-included-sizes-and-also-fabriccondition/2014-04-22T16:06:56+00:002014-04-22T16:06:56+00:00Wouldn't it be helpful if listings included sizes and also fabric/condition? [hugmyndir] [lokið]<br/><br/> george replied:<br/>Terri Fordhttps://swapdom.userecho.com/users/43-terri-ford/topics/tag:swapdom.userecho.com,2014-04-22:/communities/1/topics/35-i-got-an-email-saying-i-had-a-swap-but-when-i-logged-in-i-couldnt-find-it/2014-04-22T16:05:41+00:002014-04-22T16:05:41+00:00I got an email saying I had a swap, but when I logged in I couldn't find it. [spurningar] [answered]I have been on the site for almost a month now. Within a day or two it said I had people wanting my items. Finally got an email saying I had a swap request and saying to log into my account. When I logged in, there was nothing there. What is going on? Also how long does it typically take for a swap to happen?<br/><br/> george replied:<br/>Karen Pembertonhttps://swapdom.userecho.com/users/42-karen-pemberton/topics/tag:swapdom.userecho.com,2014-03-11:/communities/1/topics/16-my-pictures-will-not-upload/2014-03-11T06:23:44+00:002014-03-11T06:23:44+00:00My pictures will not upload. [villur] [fixed]I have tried several times to upload my pictures but every time it says that there is an error. <br/><br/> george breytti stöðu í Fixed Jaclyn Rose Beisselhttps://swapdom.userecho.com/users/31-jaclyn-rose-beissel/topics/tag:swapdom.userecho.com,2014-03-11:/communities/1/topics/22-browser-keeps-bringing-me-back-to-home-screen-frustrating-this-is-why-i-have-yet-to-participate-in/2014-03-11T06:21:11+00:002014-03-11T06:21:11+00:00browser keeps bringing me back to home screen!! FRUSTRATING!! This is why i have yet to participate in swaps. [villur] [fixed]<br/><br/> george breytti stöðu í Fixed Teri Blaydeshttps://swapdom.userecho.com/users/36-teri-blaydes/topics/tag:swapdom.userecho.com,2014-03-11:/communities/1/topics/3-swap-never-received/2014-03-11T06:19:01+00:002014-03-11T06:19:01+00:00Swap never received [hugmyndir] [lokið]Hi, I was involved in a swap and sent out my item about 2 weeks ago and have yet to receive anything back. Can I do anything about this?<br><br>Thank you!<br/><br/> george breytti stöðu í Lokið Diana Campeggiohttps://swapdom.userecho.com/users/35-diana-campeggio/topics/tag:swapdom.userecho.com,2014-03-11:/communities/1/topics/8-not-receiving-verification-email/2014-03-11T06:16:47+00:002014-03-11T06:16:47+00:00Not receiving verification email [villur] [not a bug]I tried signing up last week using my Facebook account but never received a verification email (checked junk folder). I tried signing up again today using my email address and still haven't received a verification email (different email address from Facebook, checked junk folder). I attempted to login without verifying but of course it told me I need to verify first and it sent another email (which I didn't receive). :(<br/><br/> george breytti stöðu í Not a bug Jen Cooperhttps://swapdom.userecho.com/users/38-jen-cooper/topics/tag:swapdom.userecho.com,2014-02-05:/communities/1/topics/18-trade-never-received/2014-02-05T20:18:38+00:002014-02-05T20:18:38+00:00Trade never received [spurningar] [answered]We all submitted our swaps and I sent mine out, but it's been about two weeks and I haven't gotten my item yet. Is there anything I can do?<br/><br/> george replied:<br/>maggie shawhttps://swapdom.userecho.com/users/32-maggie-shaw/topics/tag:swapdom.userecho.com,2014-02-04:/communities/1/topics/20-my-browser-is-constantly-bringing-me-back-to-the-homescreen-when-i-click-on-anything-and-i-have-to/2014-02-04T21:53:21+00:002014-02-04T21:53:21+00:00my browser is constantly bringing me back to the homescreen when i click on anything and i have to log in every five minutes [villur] [fixed]<br/><br/> george breytti stöðu í Fixed Jackie Winnhttps://swapdom.userecho.com/users/20-jackie-winn/topics/tag:swapdom.userecho.com,2014-02-04:/communities/1/topics/6-free-shipping-coupon-not-working/2014-02-04T21:51:28+00:002014-02-04T21:51:28+00:00free shipping coupon not working [villur] [fixed]I'm in the process of trying to approve my first swap (which, for some reason, changed items over the course of the day) but the free shipping coupon will not apply to the price when I select it, no matter what payment option I choose. It stays at $12.<br/><br/> george breytti stöðu í Fixed littleoctopodehttps://swapdom.userecho.com/users/15-littleoctopode/topics/tag:swapdom.userecho.com,2014-02-04:/communities/1/topics/24-new-layout-not-appearing-properly/2014-02-04T21:51:12+00:002014-02-04T21:51:12+00:00New Layout Not Appearing Properly [villur] [fixed]Since the site was updated last month, the new layout doesn't appear properly on my screen anymore. The site is 10x slower to load than it previously was when trying to see swappable items and once I see the items, it only shows part of them while selecting the whole screen (I've included a screenshot to help explain). It's not a huge issue, but it's really annoying and makes the site as a whole harder to use. When you guys get a few moments, please look into it. I like the new layout- I just wish it would appear properly.<img src="/s/attachments/11305/1/0/ced1fb50a1aae4334bcc1f640397f2e8.png"><br/><br/> george breytti stöðu í Fixed Alyssa Gamlinhttps://swapdom.userecho.com/users/22-alyssa-gamlin/topics/tag:swapdom.userecho.com,2014-01-03:/communities/1/topics/37-404-error-when-attempting-to-sign-up/2014-01-03T07:40:20+00:002014-01-03T07:40:20+00:00404 error when attempting to sign up [villur] [fixed]Your signup page appears to be broken or missing - I get a 404 error when I try to click on the Join Swapdom and Sign Up links on the homepage<br/><br/> george breytti stöðu í Fixed Elizabeth Edwardshttps://swapdom.userecho.com/users/27-elizabeth-edwards/topics/tag:swapdom.userecho.com,2014-01-03:/communities/1/topics/1-no-shipping-label-available/2014-01-03T07:39:58+00:002014-01-03T07:39:58+00:00No shipping label available [spurningar] [answered]When I press the "print shipping label" option for an approved swap, it brings me to the swap window, but my only option is to 'set up a drop off'. The swap has been approved by all parties.<br/><br/> george breytti stöðu í Answered Maggie Kinsella-Shawhttps://swapdom.userecho.com/users/29-maggie-kinsella-shaw/topics/tag:swapdom.userecho.com,2013-12-23:/communities/1/topics/13-i-signed-up-verified-my-account-and-then-everytime-i-enter-my-email-and-password-it-looks-like-my/2013-12-23T17:32:42+00:002013-12-23T17:32:42+00:00I signed up, verified my account and then everytime I enter my email and password it looks like my account is loading, but I am just sent back to the homepage. [villur] [fixed]<br/><br/> george breytti stöðu í Fixed Elizabeth Woodruffhttps://swapdom.userecho.com/users/23-elizabeth-woodruff/topics/tag:swapdom.userecho.com,2013-12-20:/communities/1/topics/12-none-of-my-pictures-will-post-i-have-tried-several-times-and-there-isnt-feedback-to-tell-you-why-so/2013-12-20T16:19:10+00:002013-12-20T16:19:10+00:00None of my pictures will post. I have tried several times and there isn't feedback to tell you why so I am not sure what is happening. [spurningar] [answered]<br/><br/> george breytti stöðu í Answered Tekisha Ehttps://swapdom.userecho.com/users/24-tekisha-e/topics/tag:swapdom.userecho.com,2013-12-19:/communities/1/topics/17-all-of-the-photos-that-i-take-vertically-on-my-phone-will-not-upload-properly/2013-12-19T07:50:14+00:002013-12-19T07:50:14+00:00All of the photos that I take vertically on my phone will not upload properly... [hugmyndir] [lokið]All of the photos that I upload are showing up horizontally and are much harder to see. Will there be a rotate photo option coming in the future?<br/><br/> ted breytti stöðu í Lokið Alyssa Gamlinhttps://swapdom.userecho.com/users/22-alyssa-gamlin/topics/tag:swapdom.userecho.com,2013-12-15:/knowledge-bases/3/articles/73-cant-find-submit-button/2013-12-15T08:39:41+00:002013-12-15T08:39:41+00:00Can't find submit button [fréttir] I can't seem to find the submit button on the page that says I need to submit the swap.<br/><br/> george breytti stöðu í Hannah Bagnallhttps://swapdom.userecho.com/users/21-hannah-bagnall/topics/tag:swapdom.userecho.com,2013-12-05:/communities/1/topics/2-average-wait/2013-12-05T07:47:28+00:002013-12-05T07:47:28+00:00Average wait? [spurningar] [answered]<p>It's been over a month since I started my swap ( I think, at least a month) and haven't heard anything, is that normal? </p><br/><br/> george breytti stöðu í Answered littleoctopodehttps://swapdom.userecho.com/users/15-littleoctopode/topics/tag:swapdom.userecho.com,2013-12-05:/communities/1/topics/33-i-have-offers-but-cant-see-them/2013-12-05T07:43:43+00:002013-12-05T07:43:43+00:00I HAVE OFFERS BUT CAN'T SEE THEM [spurningar] [answered]<p>Received a message that there are two swap offers. I can see them but can't click on them and review them. This is my first swap on this site so maybe I'm doing something wrong.<br></p><br/><br/> george replied:<br/>Jennifer Schroederhttps://swapdom.userecho.com/users/16-jennifer-schroeder/topics/tag:swapdom.userecho.com,2013-12-05:/communities/1/topics/15-unable-to-sign-up/2013-12-05T07:40:50+00:002013-12-05T07:40:50+00:00Unable to sign up [villur] [fixed]<p></p><p></p><p></p><p> </p><p>Dear Swapdom</p><p>I am trying to sign up to swap but the Swapdom site will not save my information in order to create my profile. The sign up page just sits there when ever I click the join button.</p><p>Faithfully Yours</p><p>Nathalie</p><p></p><p><br></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><br/><br/> george breytti stöðu í Fixed MissNatVintage https://swapdom.userecho.com/users/14-missnatvintage/topics/tag:swapdom.userecho.com,2013-11-01:/communities/1/topics/25-shipping-options/2013-11-01T11:17:49+00:002013-11-01T11:17:49+00:00Shipping Options [hugmyndir] [lokið]<p>I only see box sizes, what if we are able to ship in an envelope? what about a flat rate box?</p><br/><br/> ted breytti stöðu í Lokið Brandy Tottenhttps://swapdom.userecho.com/users/6-brandy-totten/topics/