Your feedback is highly appreciated! Let us together make SWAPDOM even better.
Answer
george 10 years ago
Hi there Jackie,

Let me check our logs and get back to you.
George
0
Answered

What happens if the person doesn't ship my item?

Jenna B 10 years ago updated by george 10 years ago 14
The swap was approved and shipping labels were created on June 5th. I've even messaged the person to see if they are planning to ship it soon and haven't received a response. I just want to make sure the item gets here before I move at the end of this month!
0
Answered

Trade never received

maggie shaw 10 years ago updated by george 10 years ago 4
We all submitted our swaps and I sent mine out, but it's been about two weeks and I haven't gotten my item yet. Is there anything I can do?
0
Completed

All of the photos that I take vertically on my phone will not upload properly...

Alyssa Gamlin 10 years ago updated by ted 10 years ago 1
All of the photos that I upload are showing up horizontally and are much harder to see. Will there be a rotate photo option coming in the future?
0
Fixed

My pictures will not upload.

Jaclyn Rose Beissel 10 years ago updated by george 10 years ago 1
I have tried several times to upload my pictures but every time it says that there is an error. 
0
Fixed

Unable to sign up

MissNatVintage 10 years ago updated by george 10 years ago 0

 

Dear Swapdom

I am trying to sign up to swap but the Swapdom site will not save my information in order to create my profile. The sign up page just sits there when ever I click the join button.

Faithfully Yours

Nathalie


0
Under review

Waiting and waiting...

Christiana Hills 9 years ago updated by george 9 years ago 1
I put a swap several months ago, and nothing has happened. I made sure to add all of my 30+ items and picked 7 different items I'd like to swap for. Is there anything I can do? I feel like at this point all my items are old and so people won't see them if they're interested. Have you thought of anything the site can do for a situation like this? Something to do with inactive users? Is there a way we can "refresh" our items so that they don't get "buried" if we're using the site actively?
Answer
george 10 years ago
We are here to help! 
Please do not hesitate to ask any questions that may arise.

Happy mulit-way Swapping!
George
0
Answered

I live in Europe

Izy Cruse 10 years ago updated by george 10 years ago 2
I just downloaded the app and signed up but Iive in Europe and cannot add my address?! Why is it limited to the United States?