Your feedback is highly appreciated! Let us together make SWAPDOM even better.
0
Fixed

Cannot use site on the iPhone5s

Cristine 10 years ago updated by george 10 years ago 4
I cannot see the entire site from my iphone. It's difficult to navigate. Please fix this.
0
Completed

Please allow for custom weights in the shipping section.

Karen Pemberton 10 years ago updated by george 10 years ago 2
With 1 pound being the lowest weight you can choose, it is making the shipping on items like jewelry be a little excessive. I mean anything over $3.00 is an excessive price for shipping on earrings.
0
Completed

I am having so much trouble, I wonder if it's worth it! Pictures will not upload

2much4me 10 years ago updated by george 10 years ago 5
I have tried repeatedly to upload photos from my laptop computer. I have heard good things about your site, but if I am going to have to fight it this much, why bother? I'd really appreciate some help so I can use the site. This seems to be a very common problem, what's going on?
0
Under review

Free shipping coupon

April B 10 years ago updated 10 years ago 2
I'm in the process of approving a swap and I have a coupon for free shipping, but when I select the coupon from the dropdown menu and click the 'Recalculate' button, the price remains the same. Any insight into what the issue might be would be appreciated!
0
Answered

Where are my favorites?

Christiana Hills 10 years ago updated by george 10 years ago 2
I like your new feature for adding items to favorites. However, I favorited a bunch of items and now I can't find them! Please help.
0
Completed

Shipping Options

Brandy Totten 10 years ago updated by ted 10 years ago 1

I only see box sizes, what if we are able to ship in an envelope? what about a flat rate box?

0
Fixed

New Layout Not Appearing Properly

Alyssa Gamlin 10 years ago updated by george 10 years ago 1
Since the site was updated last month, the new layout doesn't appear properly on my screen anymore. The site is 10x slower to load than it previously was when trying to see swappable items and once I see the items, it only shows part of them while selecting the whole screen (I've included a screenshot to help explain). It's not a huge issue, but it's really annoying and makes the site as a whole harder to use. When you guys get a few moments, please look into it. I like the new layout- I just wish it would appear properly.Image 5
Answer
george 10 years ago
Hi Alyssa,

Our new layout has issues with Safari.  We are in the process of dealing with them. 

I am assuming you are using Safari.  If you have Chrome, Firefox, Opera or IE you should see it fine.

George


0
Under review

Unable to delete individual pictures in exchange for better ones.

Shannon McDermott 10 years ago updated by george 10 years ago 1
Hi there!

When I go to upload an item, there's no way to swap out pictures! I don't want to delete the whole listing just to switch one picture. Didn't know there was a limit of 4 pictures in the first place until I put up my first item!

Thanks
0
Fixed

Unable to delete items

Dora Li 10 years ago updated by george 10 years ago 3
Hi, I'm unable to delete some items I've uploaded that I've recently donated to the Score! Swapdom event. It's my Ann Loft and Kimchi Blue shirt/dress. Everytime I hit delete and then 'yes' nothing happens and it stays on the same screen.